Refund policy

WHEN WILL MY ORDER ARRIVE?
Please allow 5-10 business days for USA and EU shipping, up to 12 business days for Canada. We are a print on demand company and it takes time for us to produce awesome custom products for you! Any questions or concerns, feel free to contact us directly: support@magnacanvas.com or via the contact page.

WHAT IS YOUR RETURN/REFUND POLICY?
You may cancel or change your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you.
*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS.

HOW DO I INITIATE A RETURN?
Contact us here with your name, email and order number. We will then tell you where to send the canvas.